Doctor Chat

What is Doctor Chat?
Doctor Chat is a service of Medi24, which helps to get answers from doctors for medical concerns quickly and easily via chat. The doctor gives recommendati...
Tue, 5 Jul, 2022 at 3:36 PM
Do I have to pay for Doctor Chat?
It depends on your health insurance: some users can use it for free, for others it requires payment. In this case, the payment processing is handled by Pay...
Tue, 5 Jul, 2022 at 3:36 PM
For which cases is the Doctor Chat (not) suitable?
Doctor Chat is not suitable for acute, severe health problems or emergencies, but is recommended for a better assessment of a mild or moderate health concer...
Tue, 5 Jul, 2022 at 3:37 PM
What documents will I receive during or after the session?
Please note that the recommendation or chat history is not stored in the Well app; it is only viewable while you are in the chat. If you are a paid user...
Tue, 5 Jul, 2022 at 3:37 PM
How many questions can I ask the doctor?
Most issues are resolved after one question and answer. You have the option to ask more questions at no additional cost.
Tue, 5 Jul, 2022 at 3:37 PM