Doctors who offer online appointment booking are marked accordingly in the doctor search with a calendar icon.

Click on a doctor and then on "Book appointment". Follow the steps in the app. The booking status is displayed in the app and saved in the dossier.

For appointment bookings processed through our partner Medicosearch, an account is opened. In your Medicosearch account, you can manage and cancel the booki...

Your appointment can be managed in the dossier. You will see the button "Cancel appointment" in the appointment view.

Cancellations are usually possible up to 48 hours (for Medicosearch appointments) or 24 hours (for Arzthaus appointments) before the appointment in the Well...

You can cancel it and make a new appointment. Please consider the cancellation conditions of the medical practice. In urgent cases, we recommend contacting ...

There are currently no video consultations available in the Well app. If a video consultation has been booked with a doctor, the Medicosearch app must be do...

With some doctors, a booked appointment may consist of 2 separate appointments. In this case, 2 appointments will be displayed in the dossier to show you th...