Booking a doctor's appointment

With which doctors is it possible to book an appointment?
Doctors who offer online appointment booking are marked accordingly in the doctor search with a calendar icon.
Wed, 30 Mar, 2022 at 3:05 PM
How does the appointment booking work?
Click on a doctor and then on "Book appointment". Follow the steps in the app. The booking status is displayed in the app and saved in the dossier.
Tue, 20 Sep, 2022 at 9:04 AM
Why is an account opened with when booking an appointment?
For appointment bookings processed through our partner Medicosearch, an account is opened. In your Medicosearch account, you can manage and cancel the booki...
Tue, 20 Sep, 2022 at 9:07 AM
How do I cancel an appointment?
Your appointment can be managed in the dossier. You will see the button "Cancel appointment" in the appointment view.
Wed, 30 Mar, 2022 at 3:06 PM
Until when is a cancellation possible?
Cancellations are usually possible up to 48 hours (for Medicosearch appointments) or 24 hours (for Arzthaus appointments) before the appointment in the Well...
Tue, 20 Sep, 2022 at 9:09 AM
How do I change an appointment?
You can cancel it and make a new appointment. Please consider the cancellation conditions of the medical practice. In urgent cases, we recommend contacting ...
Wed, 30 Mar, 2022 at 3:06 PM
Can I also book video consultations?
There are currently no video consultations available in the Well app. If a video consultation has been booked with a doctor, the Medicosearch app must be do...
Wed, 30 Mar, 2022 at 3:06 PM
I have completed a booking and 2 appointments have been created in the dossier. Why?
With some doctors, a booked appointment may consist of 2 separate appointments. In this case, 2 appointments will be displayed in the dossier to show you th...
Wed, 30 Mar, 2022 at 3:06 PM