Are you worried about the security of your data? Here are a few answers.

Where are data stored?
The cloud servers are located in Switzerland.
Fri, 5 Nov, 2021 at 11:59 AM
Which data are stored?
Well operates according to the data minimization principle and only processes and stores data that is absolutely necessary for the provision of the service....
Fri, 5 Nov, 2021 at 11:52 AM
Who is the service provider of the cloud storage?
Well uses Google Cloud to process data.
Fri, 5 Nov, 2021 at 11:57 AM
Can Google Cloud view patient data?
No. Based on the well operating model and cryptographic security measures, it is impossible for Google to access customer data. Google Cloud as a service pr...
Fri, 5 Nov, 2021 at 11:54 AM
Why Google Cloud and not a Swiss provider?
Recently, IBM, Amazon, Oracle, Microsoft and Alibaba were awarded the contract for public cloud services by the federal government and will in future place ...
Fri, 5 Nov, 2021 at 11:54 AM
Who has access to or insight into health data?
Health data is the exclusive property of the users and cannot be accessed by any other party without their consent. No data will be shared with insurance co...
Tue, 19 Dec, 2023 at 4:41 PM
Do insurers have access to users' data?
No, user data is not accessible to insurers. No data will be shared with insurance companies without the consent of the users.
Tue, 19 Dec, 2023 at 4:42 PM
Does Well exchange data with health insurances?
The exchange of administrative data (insured person's number and insurance card number), specifically insured person's number and usage data, will ...
Tue, 19 Dec, 2023 at 4:43 PM
How can I withdraw my consent to share my data with third parties?
To withdraw your consent, you must request this via We will then process your withdrawal and delete the consent for future use of the funct...
Fri, 25 Feb, 2022 at 3:43 PM
What vulnerabilities are known, how are they addressed?
Well has put the security architecture through its paces with an external third party by means of penetration tests and will continue to have external penet...
Fri, 5 Nov, 2021 at 11:38 AM