The "Order medication" feature tells you when and how telemedicine can issue a prescription and the benefits it provides. From here, you can send ...

An e-prescription is a digital prescription for the purchase of medication. At the moment, you can only get e-prescriptions from Medi24 (telemedical advice)...

In many cases, telemedicine doctors can write a prescription. This is especially true for eye infections, urinary tract infections, asthma or allergic sympt...

You can either order the medication from the online pharmacies MediService or Zur Rose, or pick it up at any pharmacy in Switzerland. To do this, you need t...

You can redeem a prescription by sending it to the pharmacy of your choice via the Well app. Check that you have a stable internet connection and try redeem...

When you order medication for home delivery, it is usually delivered by the post within 2-3 working days. You will receive delivery details by email from yo...

Under normal circumstances your medication should be at the respective pharmacy latest 48 hours after you have ordered it. Please check directly with the ph...

Double check that you entered the correct city or zip code as well as name of the pharmacy you are searching for and try to click search again.  Please not...

This service is provided by a third party. In order to use this service via Well, you need to set up an account so that Well can process and share your data...

The telemedicine consultation is free of charge and so is the receipt of the prescription. In some cases your medication will be paid for by your health ins...