With the activation, the technical requirements are created so that a medical message can be transmitted securely. The practice is also informed that you have activated medical messages. From this moment on, the practice can also send you a message without writing a message by yourself.

To make sure that the practice recognises you as a patient, your name, date of birth, gender and - if stored in the Well app - your address, insurance and insurance card number will be transmitted. So that the practice can be sure that it is actually communicating with the right patient, you must verify your identity before activation.